Carz R Us | Reliable Car Repair in Rockford

Exceptional Communication. ASE Certified Technicians. Quality Workmanship.

At Carz R Us, We Know:

COORDINATING REPAIRS CAN BE

ESPECIALLY IF YOUR SITUATION IS:

BUT WE MADE
THE PROCESS

WHEN YOU CHOOSE CARZ R US, WE OFFER:

Our goal is to get you back on the road ASAP and keep you safe through high quality automotive repair & hometown customer service.

Here’s How We Create a FIVE STAR Customer Experience

Relax in a
Comfortable Waiting Area

Cozy couch and chairs, TV (you choose the channel), candy, clean bathrooms, fresh flowers and plants, not the traditional smell of rubber.

Speak with our
Expert Service Advisors

Our service advisors will work with our techs to identify the issue and provide a budget. You’ll know what you are spending before we start.

Eliminate the Unknown
with a Road Test

Every vehicle repair starts with a road test by one of our expert technicians so there are no surprises. Without it, squeaks or even important issues like a noisy wheel bearing would not be discovered.

Receive a Comprehensive
Vehicle Summary

You’ll receive an informative vehicle summary via email or text. This will include pictures or videos of any additional concerns from the test drive and vehicle inspection along w/pricing.

Get Clarity Before
Deciding on Repairs

Our service advisors will explain the information from the emailed summary to help eliminate any confusion. You’ll be able to approve or decline any additional repairs right from your phone.

Have Your Vehicle Fixed &
Back on the Road

Our service advisors will discuss a timeline for your repairs and offer a complimentary loaner car or shuttle service when needed. We communicate throughout the process and almost always get you back on the road ahead of schedule.

Click Here to Text Us

Most Common Services

FOR BUSINESS CUSTOMERS

Keep Your Vehicles Operational with Fleet Vehicle Repair

We realize that your fleet vehicles are a vital part of your business. When they aren’t operating, they aren’t producing revenue. By having us maintain your fleet, their lifespan will be lengthened and unnecessary breakdowns can be prevented. The benefits will certainly outweigh the costs, especially when considering that we discount our services for fleet customers.